How to Order

Welcome to TopQatarShop Online Shopping

Welcome to the help center for TopQatarShop online shopping — your trusted destination for fast, secure, and affordable online purchases in Qatar. This page will walk you through how to search for products, place orders, and track your delivery.


How to order from TopQatarShop online shopping Qatar

How to Search for Products

There are two simple ways to find what you need on TopQatarShop online shopping:

  • Use the search bar at the top of the page. Type your product name and press enter.
  • Or navigate using the main menu, organized by product categories like Electronics, Fashion, and Home.

If you can’t find a product, we’re here to help! Simply:

We’ll do our best to source the item for you quickly.

Placing Your Order

Placing an order with TopQatarShop online shopping is easy:

  • Search or browse to find your product
  • Click the cart icon to add it
  • Repeat for other items you want
  • Click “View Cart” and review your selections
  • Click “Checkout”, fill your details, choose a payment method, and hit “Place Order”

After you order, you’ll receive a confirmation via email and SMS. We’ll then call you to confirm details.

No problem! During our confirmation call, you can give us the updated info. Alternatively, contact us immediately via:

We’ll update your order right away.

Yes, absolutely! If you ordered the wrong product or quantity, call or WhatsApp us at +974 77596071 as soon as possible. We’ll adjust your order before it’s processed.

You can cancel your order by contacting us immediately. If it hasn’t been processed yet, we’ll stop it right away. If it has been processed, refer to our Returns/Cancellations page.

Call/WhatsApp: +974 77596071

We keep you updated through SMS and email at every stage. Once your order is:

  • Processed
  • Packed and ready
  • Out for delivery

You’ll be notified instantly.

🚚 Qatar Deliveries

  • Delivery in 48–72 hours (Saturday–Thursday)
  • FREE delivery for orders above QAR 199

📍 Shipping Address Tips

  • Enter complete and accurate address info
  • Be available to receive your order
  • Changing the address after dispatch may cause delays

Upon delivery, you may be asked to show photo ID and sign. Once signed, damage claims can’t be accepted.

For more help, feel free to contact us here or explore our product categories.

We hope this guide helps you enjoy the best experience with TopQatarShop online shopping. Happy shopping!